Db88 Privacy Policy — Your Data, Our Responsibility
Protecting your personal data is one of our top priorities at db88. This policy clearly sets out what data we collect, why we collect it, how it is stored and protected, and what rights you have. It has been prepared for users in Bangladesh to ensure every aspect is easy to understand. By using the db88 platform, you agree to the terms of this Privacy Policy.
Last Updated: January 2026
What Data Do We Collect?
Db88 only collects the information strictly necessary to operate the platform and keep your account secure.
Account Information
During registration, we collect your name, email address, mobile number, and date of birth. This information is used to verify your identity, secure your account, and confirm your age. Providing these details is mandatory to operate a valid account on db88. We never collect personal information beyond what is necessary.
Device & Browser Information
When you access db88, your device and browser details — including IP address, operating system, browser type, and screen resolution — are automatically logged. This information is used for troubleshooting technical issues, preventing fraud, and maintaining platform security. For mobile app users, device ID and push notification tokens may also be collected.
Payment & BDT Information
Payment information is collected when you transact via local payment methods including bKash, Nagad, and Rocket. Full card numbers and bank account passwords are never stored. Deposit and withdrawal history is retained for a defined period for compliance and dispute resolution purposes. BDT transaction records are maintained in accordance with Bangladesh's financial regulations.
Usage Data
Activity such as the games you play, the pages you visit and for how long, and the bonus offers you claim is automatically logged. This data is used to personalize your experience and show you relevant offers. By analyzing overall usage patterns, we continuously improve the quality of the platform. This data is never sold to third-party advertisers.
Cookies & Tracking
Db88 uses essential cookies to maintain active login sessions and remember your preferences. Analytical cookies help monitor site performance. You can disable non-essential cookies at any time through your browser settings, though some features may become limited. We do not use third-party tracking pixels or cross-site trackers.
Contact Information
When you contact our support team, your messages, complaints, and request details are recorded. This information is used to resolve similar issues faster in the future and to improve our service quality. Support conversation history is retained for up to two years, after which it is securely deleted. This data is never shared with any third party without your consent.
How Is Your Data Used?
Collected data is used only for its stated purpose and will never be misused under any circumstances.
Account Management & Security
The data we collect is used to create, verify, and secure your account. It is essential for login protection, password recovery, and detecting suspicious activity. Device and IP information is analyzed to guard against multiple account creation attempts and unauthorized access. You will be notified immediately if any unusual activity is detected on your account. Keeping your account secure is db88's first and foremost responsibility.
Payment Processing
Payment information is used to process deposits, withdrawals, and bonus payouts. Payment data is verified to secure transactions made via bKash, Nagad, and Rocket. Transaction history is monitored to detect and prevent fraudulent activity. Payment records are retained to support accurate investigations in the event of a dispute. All financial data is protected with industry-standard encryption.
Personalized Experience
We analyze your gaming preferences and usage patterns to recommend relevant games and bonus offers. Your language, currency, and notification settings are remembered to make every session smoother and more enjoyable. Content is tailored based on your interests, whether that's cricket betting or specific games. Personalization is entirely optional and can be turned off at any time from your Account Settings.
Legal Compliance & Regulations
Certain data must be retained to comply with applicable laws and regulations in Bangladesh. Customer data is used to fulfill age verification, identity confirmation, and anti-money laundering (AML) requirements. Usage patterns are monitored to support responsible gaming and provide assistance where needed. Relevant data may be disclosed to authorities in response to a legal order or valid investigation.
How Is Your Data Kept Secure?
Db88 employs world-class security technology to ensure every piece of your data is protected.
SSL/TLS Encryption
All data transmitted between your browser and our servers is protected by 256-bit SSL encryption — the same standard used by banks and financial institutions. This ensures that no third party can intercept or access your data in transit.
Secure Data Storage
All personal data stored on our servers is kept in encrypted format. Passwords are never stored in plain text — they are processed through strong hashing algorithms. Database access is strictly controlled, and only authorized personnel can access specific data.
Regular Security Audits
Db88's systems undergo regular audits and penetration testing by cybersecurity experts. Any vulnerabilities identified are promptly addressed and resolved. Automated security scanning runs 24/7 and triggers alerts whenever unusual activity is detected.
Two-Factor Authentication
You can enable two-factor authentication (2FA) to add an extra layer of security to your account. Any login attempt from an unrecognized device will require additional verification. This ensures that only you can access your account.
How Long Is Data Retained?
Db88 retains data only for as long as necessary and securely deletes it once the retention period expires.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Registration Information | Duration of active account + 3 years | Identity Verification & Compliance |
| Payment & Transaction Records | 5 Years | Financial Regulations & AML Policy |
| Login & Session Logs | 1 Year | Security Monitoring |
| Support Conversations | 2 Years | Service Quality Improvement |
| Gaming History | 3 Years | Responsible Gaming Monitoring |
| Marketing Preferences | Until Consent Is Withdrawn | Personalized Communication |
Once the retention periods above have expired, data is permanently destroyed through a secure deletion process. In some cases, legal obligations may require certain data to be retained beyond these periods, and you will be informed if that applies to you. You can request data deletion at any time by contacting our support team.
Sharing Data with Third Parties
Db88 shares data with trusted partners only in specific circumstances and under strict conditions.
When Data Is Shared
- Payment gateway partners — solely for processing transactions.
- Identity verification services — for completing the KYC process.
- Fraud detection partners — to protect the security of your account.
- Legal authorities — only in response to valid orders or investigations.
- In the event of a company merger or acquisition — with advance notice to users.
What We Never Do
- Personal data is never sold to third-party advertisers.
- No data is shared with marketing partners without the user's consent.
- Data is never shared with data brokers or data marketplaces.
- Usage data is not linked to any social media platforms.
Db88 has strict data processing agreements in place with every third party it shares information with. These agreements ensure that partners uphold our privacy standards and are prohibited from misusing your data. Any partner found to be in breach of these agreements is immediately cut off, and affected users are notified. We believe transparency is the strongest proof of trustworthiness.
Your Rights Over Your Data
Db88 believes every user should have full control over their own data.
Right to Access
You can find out at any time what personal data db88 holds about you. A full data report is available through your account settings or by contacting support. This right is free of charge and available at any time. We are required to respond within 30 business days of receiving your request.
Right to Rectification
If any information in your profile is incorrect or incomplete, you can submit a correction request. Your name, contact details, and preferences can be updated directly from Account Settings. For information that cannot be changed directly, you can submit a request through our support team. Correction requests are reviewed and typically processed within 7 business days.
Right to Erasure
You can request to close your account and have all your personal data deleted. However, certain transaction and identity-related data may need to be retained for a specified period due to legal obligations. The deletion process is completed within 30 business days of receiving your request, and you will be notified once done. Exercising this right means a new registration will be required to open an account again.
Data Portability
You can request an export of all your personal data in a structured, machine-readable format. This gives you full control over your data and makes it easy to transfer to another platform if needed. Data export requests can be submitted through our support team and will be fulfilled within 14 business days.
Marketing Opt-Out
You can opt out of promotional emails, SMS, or push notifications at any time. Simply adjust your preferences in the Notifications section of your Account Settings. Opting out of marketing does not affect essential account-related messages, which will continue to be sent. Please allow up to 48 hours for preference changes to take effect.
Right to Restriction of Processing
You may request that the processing of your data be restricted for specific purposes. Processing will be paused during any ongoing investigation or dispute regarding data accuracy. This ensures your data is used only for purposes you have approved.
Minor Protection
Db88 is an adults-only platform and is strictly not available to anyone under the age of 18. Age verification is carried out at registration using a national ID card or birth certificate. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted. Parents or guardians who suspect their child is using this platform are urged to notify our support team. Protecting minors is a top priority under our responsible gaming policy. Visit our Responsible Gaming page to learn more.
Learn About Responsible GamingChanges to the Privacy Policy
Db88 updates its Privacy Policy as needed, and every change is communicated transparently.
Notice of Changes
Any significant changes to the Privacy Policy will be communicated in advance via email and in-app notifications. Notice is sent at least 14 days before changes take effect. For minor updates, the revised date is displayed at the top of the page.
Change History
Previous versions of the Privacy Policy are archived and available upon request. Each version includes the date and a summary of changes made. This transparency helps build trust with our users.
Compliance
Continued use of the platform after a policy update constitutes acceptance of the revised terms. If you do not agree with the changes, you may request to close your account. db88 always drafts its policies with the user's best interests in mind.
Privacy Contact
Our dedicated support team is always on hand for any questions or concerns about the Privacy Policy.
Contact via Email
You can send any privacy-related requests or complaints to us by email. Our dedicated privacy team typically responds within 24 hours. Please include your account details and a full description of your request in the email.
Support@db88.ws
Live Support
Db88 live chat support is available 24/7, every day of the week. For urgent privacy-related matters, live chat is the fastest way to get a resolution. Bangla-language support is available for users in Bangladesh.
Go to SupportFAQ Page
Answers to common privacy questions are available in detail on our FAQ page. Checking the FAQ before contacting support may get you a faster resolution. If you have a new question, submit it through support — the FAQ is updated on a regular basis.
View FAQPlay on db88 with Your Data Fully Protected
Db88 is one of Bangladesh's most trusted gaming platforms. We respect every user's privacy and are committed to maintaining the highest level of security. Register today and enjoy a safe, responsible gaming experience.